I was recently at SUNY's DOODLE meeting. DOODLe standing for Directors of Online LEarning. The buzz was about providing "concierge" service for students taking online programs and courses. Online programs accross the country are being scared into doing much introspection with the crazy competition of the for-profit institutions that will not even be named here.
Read on my friends.
http://www.nytimes.com/2011/11/06/education/edlife/the-online-college-crapshoot.html
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